PRISM Connect Enhancements for New Commerce Experience (NCE) & Legacy
PRISM Connect Enhancements for New Commerce Experience (NCE) & Legacy
PRISM Connect is now enabled to support all billing and term motions offered by Microsoft for both Legacy & NCE. This release is available for both ConnectWise & Autotask.
By default, all partners will be opted into Monthly Billing with Monthly Term.
Process to enable other billing and term motions
The following billing and term motions are now supported:
- Monthly Billing with Monthly Commitment/Term
- Annual Billing with Annual Commitment/Term
- Monthly Billing with Annual Commitment/Term
To add additional product billing and term motions, please follow the below steps:
- Log into the PRISM Portal
- On the left-hand navigation bar select Integrations
- Then select the PRISM Connect tile
- Navigate to your Microsoft CSP agreement on the left hand toolbar under either ConnectWise and/or Autotask and select the cog icon.
- Under the Programs > Product Sync Mode select All Products
- Then using the drop-down list, tick any/all billing and term motions applicable to your account.
- Once completed, select Save at the bottom of the screen.
Impact/Changes to Product List/Sync
Products synced to PRISM Connect that Annual Billing with Annual Commitment/Term and/or Monthly Billing with Annual Commitment/Term will have a prefix on the Product ID/SKU to highlight which billing motion aligns to which SKU. Below are some examples of the prefixes used:
- Annual Billing with Annual Commitment/Term = P1Y:A
- Monthly Billing with Annual Commitment/Term = P1Y:M
Please note that existing Monthly Billing with Monthly Commitment/Term will not contain any prefixes.
Please see below example of these prefixes displayed within ConnectWise,
Important Information on managing Billing Motions/Terms
When removing a billing motion/term option from the Product Sync page in the PRISM Connect console, products from the removed billing motion/term will remain and will need to be manually removed from the PSA if you no longer wish for them to be present.
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